Sagar | PM

About Me

Product Management	Roadmap Planning, Feature Prioritization, Requirements Gathering
Scrum Events	Sprint Planning, Scrum Call, Sprint Review, Srpint Retrospective, Backlog Grooming, SDLC
Quality Assurance	Test Planning, Test Case Design, Manual Testing, Automated Testing
Project Management	Agile Methodology, Resource Allocation, Scope Management, Risk Management, Budgeting, SDLC
Programming Languages	JavaScript, Java, HTML & CSS
Automation Tools	Selenium, Appium
Defect Tracking & Management	JIRA, Clickup & Bugzilla
Databases	MongoDB Queries
Technical Documentation	Test Scripts, User Stories, Product Documentation
API Testing	Postman, REST APIs
Blockchain Technology	Blockchain Concepts, Smart Contracts, Decentralized Applications (dApps)

Analytical Thinking	Problem Solving, Root Cause Analysis
Collaboration	Cross-Functional Teamwork, Stakeholder Engagement
Leadership	Team Leadership, Decision-Making, Mentoring
Communication	Effective Written and Verbal Communication, Presentation Skills
Customer Focus	Understanding User Needs, Enhancing User Experience
Critical Thinking	Assessing Risks, Strategic Planning

Certified ScrumMaster (CSM)

Awarded by the Scrum Alliance, this certification demonstrates expertise in Agile and Scrum practices to enhance project collaboration and deliver results efficiently.

Google Analytics Certification

The Google Analytics Certification demonstrates proficiency in using Google Analytics to analyze website performance and user behavior.

Certified Tester Foundation Level (CTFL) - ISTQB

Recognized by the ISTQB, this certification validates essential skills in software testing, covering test design, execution, and QA principles.

Certified DeFi Expert

Acknowledges comprehensive knowledge in decentralized finance, including blockchain technology, smart contracts, and crypto-financial systems.

Appium

Recognizes expertise in automated mobile application testing using Appium, ensuring quality across Android and iOS platforms.

JavaScript

Demonstrates proficiency in JavaScript, a core language for creating interactive and dynamic web applications.

Produt Management certification

Demonstrates proficiency in JavaScript, a core language for creating interactive and dynamic web applications.

🏢 Vignan's Institute of Information Technology	👨🏻‍🎓 BTech Computer Science and Engineering

My Experience

🏢 Seracle: Blockchain Infrastructure and Transformation

💻 June 2021 - August 2025 | Pune, Maharashtra, India

Responsibilities

Led product strategy and sprint execution for multiple fintech products including lending platforms, digital wallets, and NFT marketplaces.
Defined product roadmaps, PRDs, and MVP scopes by aligning with user needs, market trends, and stakeholder goals.
Facilitated Agile ceremonies (planning, reviews, retrospectives) across 4+ squads to maintain delivery velocity and team cohesion.
Improved team velocity by 30% through coaching and Agile implementation best practices.
Partnered with UI/UX teams using Figma to design user-centric interfaces, validated features through user testing and analytics (GA4).
Drove cross-functional collaboration across engineering, QA, and business teams to deliver high-impact releases.

Achievements

Successfully launched a DeFi lending and borrowing platform with intuitive features and high user engagement.
Improved product KPIs by optimizing asset management workflows.

Technologies Used

Blockchain technologies, React Native (mobile), MEAN stack (web).

🏢 Seracle: Blockchain Infrastructure and Transformation

💻 June 2020 - May 2021 | Pune, Maharashtra, India

Responsibilities

Managed a team of QA engineers, mentoring them on best practices and advanced testing techniques
Designed comprehensive test strategies covering functional, performance, and security testing.
Led QA efforts for CeDeFi platforms, ensuring high-quality delivery of web and mobile applications.

Achievements

Reduced critical production issues by 25% through rigorous pre-release testing.
Enhanced platform performance by automating end-to-end testing processes.

Technologies Used

MEAN stack, React Native, API testing tools.

🏢 Seracle: Blockchain Infrastructure and Transformation

💻 June 2019 - May 2020 | Pune, Maharashtra, India

Responsibilities

Provided technical expertise on quality assurance and software testing methodologies.
Supported quality assurance initiatives, including manual testing and automated processes.
Reviewed and validated CeDeFi platforms for functionality, performance, and scalability.

🏢 Zenwise Technologies Private Limited

💻 October 2018 - May 2019 | Pune, Maharashtra, India

Responsibilities

Executed comprehensive testing cycles, focusing on software quality and user experience.
Conducted manual testing, identifying defects, and ensuring corrective actions were taken.
Worked with native iOS and Android applications to ensure seamless user experience.
Identified and resolved latency issues in stock price updates, improving trading accuracy.

🏢 Groupon India Pvt Ltd

💻 October 2016 - October 2018 | Chennai, Tamil Nadu, India

Responsibilities

Initially joined as a Support Executive, handling customer queries related to e-commerce orders and getaway bookings via email and phone support.
Assisted with Quality Support Assurance role, focusing on auditing support tickets, identifying recurring issues, and ensuring adherence to internal quality standards.
Collaborated with support and product teams to streamline issue resolution, reduce escalation rates, and improve customer satisfaction.

🏢 Twenty19

💻 September 2014 - March 2016 | Chennai, Tamil Nadu, India

Responsibilities

Assisted in managing course content and curating student-friendly internship opportunities.
Supported operations management, focusing on technical support and issue resolution.
Handled operational tasks like student onboarding and issue resolution.
Increased platform engagement by optimizing the internship recommendation process.

🏢 Allsec Technologies

💻 July 2013 - June 2014 | Chennai, Tamil Nadu, India

Responsibilities

Provided technical assistance for Samsung TVs and monitors to resolve customer issues.
Guided customers on device configurations and troubleshooting hardware/software concerns.
Consistently exceeded customer satisfaction targets by delivering effective solutions.

My Projects

Description	A decentralized platform allowing users to lend and borrow assets securely with transparent interest rates.
Company
Responsibilities	🛄 Led sprint ceremonies including planning, reviews, and retrospective to ensure timely delivery and continuous improvement. 🛄 Designed user stories for lending, borrowing, and collateral management. 🛄 Managed product roadmap and QA responsibilities. 🛄 Validated blockchain functionality and wallet integration.
Tools & Technologies	MEAN stack, React Native, Blockchain, JIRA

Description	A SaaS platform enabling seamless fiat-to-crypto and crypto-to-fiat transactions for users and businesses.
Company
Responsibilities	🛄 Designed and validated workflows for user registration, fiat deposits, and crypto withdrawals. 🛄 Ensured compliance with KYC/AML regulations during onboarding and transaction processes. 🛄 Monitored transaction performance to ensure low latency and high reliability.
Tools & Technologies	MEAN stack, Blockchain, JIRA

Description	A platform enabling users to mint and purchase NFTs seamlessly
Company
Responsibilities	🛄 Ensured smooth user workflows for NFT minting and marketplace functionalities. 🛄 Performed rigorous functional and security testing for smart contracts. 🛄 Collaborated with the blockchain team to address minting issues.
Tools & Technologies	MEAN stack, React Native, Blockchain, JIRA

Description	A centralized crypto exchange platform integrated with an e-commerce marketplace for crypto-based payments.
Company
Responsibilities	🛄 Ensured the quality of web and mobile platforms (iOS & Android). 🛄 Designed and executed test cases for wallet integrations and payment modules. 🛄 Collaborated with developers to resolve critical bugs efficiently.
Tools & Technologies	MEAN stack, React Native, Blockchain, JIRA

Description	A hybrid crypto exchange combining features of CeFi and DeFi for better accessibility and transparency.
Company
Responsibilities	🛄 Conducted end-to-end QA for web and mobile platforms. 🛄 Tested transaction modules, KYC, and staking functionalities. 🛄 Streamlined testing processes to reduce bug turnaround time.
Tools & Technologies	MEAN stack, React Native, Blockchain, JIRA

Description	A stock trading platform for retail investors to trade securely on mobile apps.
Company	ZENWISE TECHNOLOGIES PRIVATE LIMITED
Responsibilities	🛄 Executed functional and regression testing for trading workflows. 🛄 Validated real-time data integrations for stock prices and portfolio updates. 🛄 Collaborated with developers to enhance app performance.
Tools & Technologies	Native iOS & Android Apps, Redmine

Description	An e-commerce platform for discovering getaway deals and purchasing products seamlessly.
Company
Responsibilities	🛄 Handling customer queries related to e-commerce orders and getaway bookings via email and chat 🛄 Monitored issue trends across coupon usage, checkouts, and refunds. 🛄 Validated booking confirmations and user support experience, ensured resolution met SLA.
Tools & Technologies	Native iOS & Android Apps, Bugzilla

Description	A platform offering online courses and internships for students.
Company
Responsibilities	🛄 Managed customer onboarding and operational tasks. 🛄 Validated the course-enrollment process and user management workflows. 🛄 Coordinated with educators for course quality enhancement.
Tools & Technologies	Web Technologies & Excel

Description	Customer support for Samsung's TV and monitor product lines.
Company
Responsibilities	🛄 Provided technical assistance to resolve user issues. 🛄 Troubleshot hardware and software complaints efficiently. 🛄 Maintained customer satisfaction through proactive communication.
Tools & Technologies	Hardware Support, CRM Tools.

Description	This website displays all the projects, certifications, experiences, co-curricular activities that I have handled.
Tools & Technologies	HTML & CSS, JavaScript

Frameworks

AARRR

A data-driven framework for growth, focusing on five stages:

Acquisition: How users find your product
Activation: First successful interaction (e.g., signing up)
Retention: Keeping users engaged over time
Revenue: Monetizing user engagement
Referral: Users recommending your product

RICE

A prioritization framework for deciding which features or projects to focus on. It uses:

Reach: How many people it will impact
Impact: The benefit for each user
Confidence: How sure you are of your estimates
Effort: Time/resources required

5C Analysis

A marketing and strategic analysis tool focusing on:

Company: Your strengths and offerings
Customers: User needs and demographics
Competitors: Market landscape and differentiation
Collaborators: Partners and stakeholders
Climate: External factors (economic, tech trends)

Agile Project Management Framework

An iterative approach to project management emphasizing:

Delivering value in short cycles (sprints)
Collaboration between cross-functional teams
Adapting to changing requirements

Scrum Framework

A subset of Agile focused on structured teamwork with roles, events, and artifacts:

Roles: Product Owner, Scrum Master, Development Team
Events: Sprint Planning, Daily Scrum, Sprint Review/Retrospective
Artifacts: Product Backlog, Sprint Backlog, Increment.

Lean Startup Framework

A methodology for building and launching products with minimal risk by focusing on:

Build: Develop a Minimum Viable Product (MVP)
Measure: Collect feedback from users
Learn: Iterate and improve based on feedback

MoSCoW Prioritization Framework

A simple method to categorize requirements or tasks into:

Must-Have: Essential features
Should-Have: Important but not critical
Could-Have: Nice to have if time allows
Won’t-Have: Not in scope for now

Design Thinking Framework

A user-centric approach to problem-solving in five phases:

Empathize: Understand user needs
Define: Pinpoint the core problem
Ideate: Brainstorm creative solutions
Prototype: Develop low-fidelity solutions
Test: Validate ideas with users